unitedhealthcare. >>> the democratic republic of congo is a nation the size of western europe. it may be in for violent regime change, rebels called m 23 have gained ground in recent weeks. congo was the setting for joseph conrad's "heart of darkness." that darkness hasn't lifted in 110 years since the story was published. in the last 14 years alone, 5.4 million died in congo as a result of conflict and humanitarian crisis. jeff, why is it that the crisis seems to be heating up? you point out that the congo that the government's army is losing battle after battle. being routed in battle after battle by the rebels. >> i think this is really an issue of state failure. i've been covering congo for six years and i've seen the country get weaker and weaker since i began. there was a big election in 2006 that created a lot of hope and enthusiasm that things were turning around. they haven't. since then, the government has become more authoritarian, more corrupt, more rebel groups. what we are seeing is a symptom and cause. it's a symptom of this weak state that can't control its own